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AccuTrack / AccuSQL

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83 results found

  1. Tutors being able to pull wage reports through web gateway

    Tutors may have to report their hours on a separate time sheet. It would be beneficial if tutors could pull their own work hours from the web gateway report options to ensure they are inputting their hours correctly.

    2 votes
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  2. Show all tutors, all times, on the multi-select option on web gateway that way students do not have to thumb through each tutor.

    The single view is not always the best option because students have to keep changing the dates. Students would like to be able to look at a week at a time and see available appointment slots for all tutors without having to select each individual tutor.

    2 votes
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  3. Allow students to switch lab IDs online without having to sign out and sign back in under a new lab.

    Students do not always realize that they signed into the wrong lab ID and will email/call us confused. It would be great if there was a way students did not have to sign out and sign back in to another lab ID.

    3 votes
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  4. Allow a student to use the back button in webgateway.

    When students are utilizing web gateway, and want to go back from the tutor selection page to the category/activity page they will get an error and will have to go back to the link to retrieve the website.

    4 votes
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  5. Allow editing ability to media print slip

    We want to be able to add a statement on the media print slip, but we do not have access to edit it. Right now, we have to write on it.

    3 votes
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    0 comments  ·  Media Checkout  ·  Admin →
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  6. Adding confidential feature

    I think it would be beneficial to add a feature to allow session notes to only be seen by the staff member who typed them and root admins. I am looking at using AccuSQL with my graduate assistants who meet with students for academic coaching, and some of their sessions get very personal in nature. I wouldn't want tutors being able to see that, not just because of FERPA but also because of the ACA Code of Ethics that my grad assistants adhere to.

    2 votes
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    1 comment  ·  Admin →
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  7. Send an Email Reminder to complete Survey in Web Gateway instead of during the Sign-in/out Process

    This option would basically take advantage of the feature that allows students to complete Surveys online through Web Gateway instead of at the Sign-in Stations. An email send after the session helps remind them to complete the survey online. This may even be a good link/option you add to the bottom of the survey that says "Can't complete now, get an email reminder to complete this later."

    Suggestion from our July 19-20, 2018 AccuTrack Training in Orlando.

    3 votes
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  8. Add a Mailing Campaigns section to work with Seminars & Action Plans

    The mailing campaigns are would allow admins to advertise upcoming Seminars and keep track of who was notified. This could also work with Action Plans.

    Suggestion from our July 19-20, 2018 AccuTrack Training in Orlando.

    2 votes
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  9. add the ability to set Tutor's schedule to a specific category

    Instead of only having the only option to set the tutor's schedule to a specific activity or service we should also have the ability to set it to a specific category.

    8 votes
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    1 comment  ·  Admin →
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  10. Media Checkouts per Local Lab

    The Library and Tech Team house 2 different repositories for media that can be checked out and I don't currently see a way to make this specific to the Center/Lab I am working in. Can this be updated to designate the Local Lab?

    11 votes
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  11. Tutor Activity Reports can be filtered by LabID

    Currently when run tutor activity reports cannot filter by LabID. The only way to get reports for a specific lab is to set up a tutor group. This is an extra step and with some centers with 80 tutors is a lot of manual work.

    8 votes
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    under review  ·  1 comment  ·  Admin →
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  12. Display Service Type items (options) in alpha order on Sign in screen. Currently they are displayed in the order they were entered.

    Currently the Activities boxes in sign in screen are shown in alpha order, but the Service type options are not. It would be nice it this feature is added.

    2 votes
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  13. Add "Appointment Notes" to the Email Templates that go out to Students/Tutors

    Appointment Notes can only be viewed by Admins in the system which do not help unless you give Tutors some Admin privileges.

    Suggestion from our July 19-20, 2018 AccuTrack Training in Orlando.

    3 votes
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    1 comment  ·  Admin →
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  14. Be able to generate a Daily Graph to show How many tutoring Appointments are being held in each tutoring space.

    I want to generate a line graph to monitor the use of each space by hour each day. It took me 40 minutes to create a report I can use from ACCU reports through Excel.

    1 vote
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    0 comments  ·  Admin →
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  15. Add the missing "Seminar/Workshop visits" report now that we can track seminars/workshops

    There is only a view in AccuTrack/AccuSQL but no report to run about who came to Seminars/Workshops.

    Suggestion from our July 19-20, 2018 AccuTrack Training in Orlando.

    2 votes
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    1 comment  ·  Admin →
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  16. Session Questionnaire per category

    Session Questionnaires that encompass questions for every category offered are going to be lengthy and cumbersome to create and navigate. I suggest you offer the option of having session questionnaires per category. Data collection is critical and session log notes cannot possibly compare to tabled data compiled from a comprehensive questionnaire.

    3 votes
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    1 comment  ·  Admin →
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  17. The labeling of your YouTube tutorials

    As a new customer, I have been going through your video files trying to determine which are relevant to me. From what I have figured out, you name them according to the year/version they were created. e.g. AccuTrack/AccuSQL 2014 Webinar - Importing Data

    However, I have no idea whether older versions are applicable to me now with the 2018 version. It would be useful to identify the example as "For 2014 version and newer."

    1 vote
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    1 comment  ·  Admin →
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  18. Allow Students to make Computer Reservations from Web Gateway or Sign-in Stations

    This option would communicate with the Computer Reservations module of AccuTrack/AccuSQL and allow Students to directly make a Computer Reservation with available computers in the Computer Lab. This could be available from the Sign-in Pad, AccuTrack/AccuSQL Sign-in Station, and Web Gateway.

    Suggestion from our July 19-20, 2018 AccuTrack Training in Orlando.

    2 votes
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  19. 1 vote
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  20. In Tutor Availability (showing schedule preferences) the "Not Available" option should be able to be noted

    With this request they wanted the "Not Available" status to be highlighted red so you could state that you are "(Completely) Not Available" for that time period. And then maybe have a "No Preference" option to clear the schedule that does just as the "Not Available" does now.

    Suggestion from our July 19-20, 2018 AccuTrack Training in Orlando.

    2 votes
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